April 20, 2018

Guestware Launches New Website, Product Plans, Expands to New Offices

April 20, 2018 – Guestware, a leading cloud-based guest-service and rapid response solution provider for hotels and resorts, launched a new website with product plans designed to simplify options for the lodging industry. The new product plans offer Software as a Service (SaaS) subscription fees based on room count and functionality. Operators may review subscription pricing plans on Guestware’s new website,

“Guestware’s updated pricing plans are designed to make our guest-service and facilities maintenance systems available to any property size,” said Mike Benjamin, Guestware vice president. “Our three product plans, Guestware Select, Guestware Suite, and Guestware Plus span a comprehensive set of guest experience functionality including Guest Response, Facilities Maintenance, CRM & Loyalty.” All product plans include Guestware’s professional customer service to help properties realize a return on their investment often within one year.

Guestware’s product line is made up of Guestware Select which includes Guest Response and Facilities Maintenance functionality perfect to streamline the operations at smaller boutique and select service hotels. It is implemented remotely with simplified setup for fast adoption and ROI. Guestware Suite provides a PMS interface plus guest recognition functionality for pre-arrival planning. It includes everything in Guestware Select while integrating with guest profiles to personalized service at upscale and luxury hotels and resorts. Guestware Plus includes the full Guestware Suite solution plus additional CRM functionality for guest facing loyalty and recognition programs with CRS and website integration.

Founded in 1990, Guestware focuses on elevating the guest experience for hotels and resorts. Guestware works with select and full-service hotels and resorts in more than 70 countries and has over 1,600 implementations worldwide. To learn more, call (888) 50-GUEST or visit

The Guestware team recently relocated to new offices in Seattle, Washington. Guestware’s new address is:

111 Queen Anne Ave N, Suite 510
Seattle, WA 98109.

About Guestware: Guestware is a cloud-based solution for hotels and resorts to optimize guest service and maintenance processes. Guestware enables staff to improve guest service ratings while providing property leadership with the data to ensure that guests are happy, staff are productive, and the facility is well maintained. The company has focused on elevating the guest experience in the hospitality industry for over 20 years.

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