Hotel GX CRM Features from Guestware


The Complete Solution to Improve the Guest Experience and Increase Staff Productivity

Guestware management tools empower hotel service teams to respond to each guest’s individual needs and requests and deliver an outstanding guest experience.


Guestware automates and optimizes staff assignments to ensure each issue and request is resolved quickly. Guestware’s data analytics lower operating costs and improves guest satisfaction.

The system tracks and records all guest information and interactions in one place. It seamlessly integrates with your property management system (PMS) and central reservation system (CRS) to make caring for your valued guests easy.

Guestware intelligently schedules and tracks preventive maintenance tasks to minimize an owner’s capital expenses and optimizes facility maintenance to deliver maximum guest satisfaction.

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