BLOG

July 23, 2015

Julie Hoit

Hotels are making large investments in digital connectivity to compete with lodging apps

With the ever-changing competitive landscape, hoteliers are responding by using technology to speak directly to the guest to ensure they are satisfied before leaving the hotel.

Continue Reading

July 8, 2015

Julie Hoit

Hotel lobbies are becoming the new concert venue

In a conscious effort to make lobbies an attractive hang out, more and more hotels are transforming their lobbies into concert venues with food and drink.

Continue Reading

July 2, 2015

Julie Hoit

Training, training, and more training!

It has been a very busy summer for our trainers. They have been jetting all over the world to implement and train new + existing customers on the GW functionality. Our team has been having a great time meeting hotel staff and sharing the software insights!

Continue Reading

June 16, 2015

Julie Hoit

Happy Hour at our HITEC booth 1731

Please join us for happy hour on Tuesday at 3pm!

Continue Reading

May 20, 2015

Julie Hoit

Virgin Hotels is bringing something new and fresh to the hotel industry

With their first hotel opening in Chicago earlier this year, Virgin Hotels is hoping become the industry’s true consumer champion.

Continue Reading

May 14, 2015

Julie Hoit

New mobile app gives guests more flexibility

The new mobile app is available to loyalty program users and allows a seamless communication to hotel staff directly from a guest's own cellphone.

Continue Reading

May 12, 2015

Julie Hoit

Balancing hotel guest customer service with technology

The advancement of service technology can be beneficial for a hotel – it can speed up and improve guest service – but it can also impede on the opportunity to welcome guests and provide a human interaction.

Continue Reading

May 7, 2015

Julie Hoit

Survey finds guest desire a mobile-enhanced experience while staying at a hotel

Recently, Cornell's Center for Hospitality Research surveyed participants on hotel mobile applications. It is the first of a multi-phased project that seeks to find out what hotel guests are interested in as it relates to mobile.

Continue Reading

April 28, 2015

Julie Hoit

The evolution of lifestyle hotels

This new and evolving category of hotels aims to attract consumers who want more services that are ancillary and focused on health, wellness, and life enrichment.

Continue Reading

April 7, 2015

Julie Hoit

Strategies for increasing millennial participation in hotel loyalty programs

Millennials represent the next lucrative customer base for the hospitality industry. It is a demographic that generally has more time and money available for travel which makes them a valuable marketing target for hoteliers.

Continue Reading

Viewing 51 - 60 of 105

Recent Posts
Nothing posted recently

Contact Us

Thank you!

A Guestware representative will be contacting you soon.