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September 8, 2015

Julie Hoit

Guest satisfaction increases when mobile devices are used by hotel staff

With the use of mobile devices hotel staff can be more swift in solving guest problems.

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August 27, 2015

Julie Hoit

Keeping loyalty programs relevant

There are a lot of choices when it comes to reward programs. To stay relevant, hotels are finding unique ways to make their loyalty programs more robust and enticing.

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August 20, 2015

Julie Hoit

Hotel guest satisfaction is at a record high

Overall guest satisfaction has risen to a record high mainly due to a reduction of guest problems and an increase of staff interactions with the guest.

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July 24, 2015

Julie Hoit

Sonesta International adds nine new extended stay suites to their growing collection

Our client - Sonesta International Hotels Corporation - is expanding their collection to add diversity to their growing portfolio of hotels.

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July 23, 2015

Julie Hoit

Hotels are making large investments in digital connectivity to compete with lodging apps

With the ever-changing competitive landscape, hoteliers are responding by using technology to speak directly to the guest to ensure they are satisfied before leaving the hotel.

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July 8, 2015

Julie Hoit

Hotel lobbies are becoming the new concert venue

In a conscious effort to make lobbies an attractive hang out, more and more hotels are transforming their lobbies into concert venues with food and drink.

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July 2, 2015

Julie Hoit

Training, training, and more training!

It has been a very busy summer for our trainers. They have been jetting all over the world to implement and train new + existing customers on the GW functionality. Our team has been having a great time meeting hotel staff and sharing the software insights!

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June 16, 2015

Julie Hoit

Happy Hour at our HITEC booth 1731

Please join us for happy hour on Tuesday at 3pm!

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May 20, 2015

Julie Hoit

Virgin Hotels is bringing something new and fresh to the hotel industry

With their first hotel opening in Chicago earlier this year, Virgin Hotels is hoping become the industry’s true consumer champion.

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May 14, 2015

Julie Hoit

New mobile app gives guests more flexibility

The new mobile app is available to loyalty program users and allows a seamless communication to hotel staff directly from a guest's own cellphone.

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