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November 13, 2015

Julie Hoit

Managing the online booking power shift

The internet's accessibility of information is shifting the balance of power from a travel consumer economy to a self-service user economy.

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November 3, 2015

Julie Hoit

VP Mike Benjamin visits our partner CADD Emirates in Dubai

HOSTECH, a division of CADD, offers innovative and proven technology solutions such as Guestware for the hospitality industry in the Middle East and Asia regions.

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October 28, 2015

Julie Hoit

Looking for an "out of this world" hotel stay?

Our customer – Kameha Grand Hotel, a lifestyle hotel in the heart of Zürich – has created an extraordinary Space Suite that will take you to the stars.

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October 15, 2015

Julie Hoit

Customers around the world

Our trainers have been travelling all around the globe to visit with new and existing customers. Take a look at our amazing clients!

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October 8, 2015

Julie Hoit

Don't forget the small stuff

With the ever-increasing competition in the hotel industry, it is important for hoteliers to focus on the little things that make the biggest difference for their guests.

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September 23, 2015

Julie Hoit

A bold look at the future of travel

A recent survey of frequent travelers produced some thought-provoking predictions of what travel will look like in just 15 short years.

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September 8, 2015

Julie Hoit

Guest satisfaction increases when mobile devices are used by hotel staff

With the use of mobile devices hotel staff can be more swift in solving guest problems.

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August 27, 2015

Julie Hoit

Keeping loyalty programs relevant

There are a lot of choices when it comes to reward programs. To stay relevant, hotels are finding unique ways to make their loyalty programs more robust and enticing.

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August 20, 2015

Julie Hoit

Hotel guest satisfaction is at a record high

Overall guest satisfaction has risen to a record high mainly due to a reduction of guest problems and an increase of staff interactions with the guest.

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July 24, 2015

Julie Hoit

Sonesta International adds nine new extended stay suites to their growing collection

Our client - Sonesta International Hotels Corporation - is expanding their collection to add diversity to their growing portfolio of hotels.

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