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June 16, 2016

Julie Hoit

The future of hotel guest communication has arrived - Guestware Chat

Guestware Chat gives guests the flexibility to communicate directly with your associates via their mobile devices before, during or post-stay.

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June 2, 2016

Julie Hoit

The Move to Mobile

Our customer - Marriott International - has been an industry trendsetter with their high tech communications goals with their guests. And, they've only just begun.

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April 14, 2016

Julie Hoit

How millennials are pushing hotels' mobile boundaries

Between checking into a hotel and ordering room service from their mobile device, the evidence is clear that millennials are paving the way of how they want to communicate and interact with hotels.

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March 9, 2016

Julie Hoit

JW Desert Springs Resort & Spa focuses on creating a hotel-wide Guestware culture

The JW Desert Springs Resort & Spa – a vibrant and luxurious 883 room desert retreat in the heart of Coachella Valley – is no stranger to Guestware. They’ve been using the software for 20 years, and have been welcoming back a GW trainer every year.

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December 29, 2015

Julie Hoit

Study finds guests are increasingly willing to share data in exchange for personalized hotel service

Hoteliers who utilize technology and data to create personal experiences for hotel guests hold the upper hand to achieving guest loyalty and overall satisfaction compared to their competitors.

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November 20, 2015

Julie Hoit

Mobile Request Expands

Our customer, Marriott International, is expanding their two-way chat functionality - powered by Guestware - to four brands.

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November 13, 2015

Julie Hoit

Managing the online booking power shift

The internet's accessibility of information is shifting the balance of power from a travel consumer economy to a self-service user economy.

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November 3, 2015

Julie Hoit

VP Mike Benjamin visits our partner CADD Emirates in Dubai

HOSTECH, a division of CADD, offers innovative and proven technology solutions such as Guestware for the hospitality industry in the Middle East and Asia regions.

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October 28, 2015

Julie Hoit

Looking for an "out of this world" hotel stay?

Our customer – Kameha Grand Hotel, a lifestyle hotel in the heart of Zürich – has created an extraordinary Space Suite that will take you to the stars.

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October 15, 2015

Julie Hoit

Customers around the world

Our trainers have been travelling all around the globe to visit with new and existing customers. Take a look at our amazing clients!

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