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July 14, 2016

Julie Hoit

Three major trends in hospitality technology

Digital engagement, market focus, and diversity are identified as the top three trends hoteliers should focus on in the coming months.

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July 7, 2016

Julie Hoit

Integrating Mobile Technology in Hotels

Adopting the wave of mobile technology is no easy feat for hotel operations, but if done correctly, it can help improve guest service and overall satisfaction.

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June 28, 2016

Julie Hoit

The importance of digital logbooks in the cloud

Tools based in the cloud not only make it easier for staff to communicate, but it gives employees the opportunity focus on exceeding their guests' expectations.

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June 21, 2016

Julie Hoit

Visit us at HITEC!

Visit us at HITEC this week! Happy Hour at our booth starting at 3pm today. Enjoy complimentary food, spirits and a chance to win a tablet!

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June 16, 2016

Julie Hoit

The future of hotel guest communication has arrived - Guestware Chat

Guestware Chat gives guests the flexibility to communicate directly with your associates via their mobile devices before, during or post-stay.

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June 2, 2016

Julie Hoit

The Move to Mobile

Our customer - Marriott International - has been an industry trendsetter with their high tech communications goals with their guests. And, they've only just begun.

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April 14, 2016

Julie Hoit

How millennials are pushing hotels' mobile boundaries

Between checking into a hotel and ordering room service from their mobile device, the evidence is clear that millennials are paving the way of how they want to communicate and interact with hotels.

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March 9, 2016

Julie Hoit

JW Desert Springs Resort & Spa focuses on creating a hotel-wide Guestware culture

The JW Desert Springs Resort & Spa – a vibrant and luxurious 883 room desert retreat in the heart of Coachella Valley – is no stranger to Guestware. They’ve been using the software for 20 years, and have been welcoming back a GW trainer every year.

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December 29, 2015

Julie Hoit

Study finds guests are increasingly willing to share data in exchange for personalized hotel service

Hoteliers who utilize technology and data to create personal experiences for hotel guests hold the upper hand to achieving guest loyalty and overall satisfaction compared to their competitors.

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November 20, 2015

Julie Hoit

Mobile Request Expands

Our customer, Marriott International, is expanding their two-way chat functionality - powered by Guestware - to four brands.

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