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April 13, 2017

Mike Benjamin

Using Technology to Deliver a Personalized Experience

It is important to organize hotel data in such a way that easily displays detailed guest profile information such as past requests, incidents, revenue, stay nights and their personal preferences.

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April 10, 2017

Julie Hoit

Leveraging customer data and technology to personalize the experience

Knowing a guest's preferences and previous stay history gives hoteliers the right information to attract and retain their most valuable guests.

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March 23, 2017

Julie Hoit

Housekeeping technology

Better efficiency in housekeeping means more profitability for hoteliers.

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March 15, 2017

Julie Hoit

Finding the right hotel technology provider

There are several different types of hotel technology software needs in a single hotel with large amounts of competing vendors. How do you sift through the complexity to find the right fit?

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February 27, 2017

Julie Hoit

Leveraging social media to engage guests

Social media has rapidly become an integral part of a hotel's marketing and communication strategy to increase guest satisfaction scores.

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February 16, 2017

Julie Hoit

Rise of technology jobs in the hospitality industry

The need for hotel technology and guest-facing applications means an increase of tech workers for information security, mobile development and systems integration.

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February 7, 2017

Julie Hoit

2017 hotel marketing trends

As the travel industry is expected to grow this year, there are several marketing trends that are topping the list to stay ahead of the curve.

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January 23, 2017

Julie Hoit

Guestware partners with Agilysys LMS® to create a seamless integration for their customers

Guestware CRM Software has teamed up with Agilysys to create an interface with the LMS® property management system (PMS) for their shared hotel customers.

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January 11, 2017

Julie Hoit

Top 5 hotel tech trends for 2017

Data, APIs, and the Guest Experience lead the top tech trends for the new year.

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December 28, 2016

Julie Hoit

Bell Mobility introduces new SMS enhancement for Guestware

We are excited to partner with Bell to improve our customer's workflow and their guests' experience.

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