April 13, 2017
Mike Benjamin
Using Technology to Deliver a Personalized Experience
It is important to organize hotel data in such a way that easily displays detailed guest profile information such as past requests, incidents, revenue, stay nights and their personal preferences. Continue Reading
April 10, 2017
Julie Hoit
Leveraging customer data and technology to personalize the experience
Knowing a guest's preferences and previous stay history gives hoteliers the right information to attract and retain their most valuable guests. Continue Reading
March 23, 2017
Julie Hoit
Housekeeping technology
Better efficiency in housekeeping means more profitability for hoteliers. Continue Reading
March 15, 2017
Julie Hoit
Finding the right hotel technology provider
There are several different types of hotel technology software needs in a single hotel with large amounts of competing vendors. How do you sift through the complexity to find the right fit? Continue Reading
February 27, 2017
Julie Hoit
Leveraging social media to engage guests
Social media has rapidly become an integral part of a hotel's marketing and communication strategy to increase guest satisfaction scores. Continue Reading
February 16, 2017
Julie Hoit
Rise of technology jobs in the hospitality industry
The need for hotel technology and guest-facing applications means an increase of tech workers for information security, mobile development and systems integration. Continue Reading
February 7, 2017
Julie Hoit
2017 hotel marketing trends
As the travel industry is expected to grow this year, there are several marketing trends that are topping the list to stay ahead of the curve. Continue Reading
January 23, 2017
Julie Hoit
Guestware partners with Agilysys LMS® to create a seamless integration for their customers
Guestware CRM Software has teamed up with Agilysys to create an interface with the LMS® property management system (PMS) for their shared hotel customers. Continue Reading
January 11, 2017
Julie Hoit
Top 5 hotel tech trends for 2017
Data, APIs, and the Guest Experience lead the top tech trends for the new year. Continue Reading
December 28, 2016
Julie Hoit
Bell Mobility introduces new SMS enhancement for Guestware
We are excited to partner with Bell to improve our customer's workflow and their guests' experience. Continue Reading
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