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June 28, 2017

Julie Hoit

The Power of CRM for Hotels Big or Small

For hoteliers, there is nothing more important than guests. Hotel guests are the bread and butter of the industry and everything revolves around them.

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June 27, 2017

Julie Hoit

Guestware exhibiting at HITEC in Toronto June 26-29

We're excited to celebrate 20 years of exhibiting at HITEC in Toronto this week.

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June 21, 2017

Colby Durham

Maximize Return Group Business

Guestware is well known for its ability to manage individual guest service issues, but did you know it can also help your sales team manage group issues?

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June 21, 2017

Mike Benjamin

Maintain a Strong Guestware Culture

From free online tools to fee-based on-site training, we offer options to help empower associates and sustain usage.

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June 21, 2017

Kerry Hastings

NEW Guestware Online Support Center

We recently launched our online Support Center which gives customers anytime, anywhere access to valuable resources and information.

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June 21, 2017

Patricia Tate

Guestware Tips and Tricks

Need a good cheat sheet for the newest release? We've put together some quick ideas on how to get the most out of your software.

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June 5, 2017

Mike Benjamin

Are Select Service and Boutique Hotels Ready for Automated Maintenance and Guest Response Software?

This may seem hard to believe, but most hotels under 150 rooms still track guest requests and hotel maintenance manually. Old school paper logs are still widely used to maintain millions of dollars in physical assets, and to service another important asset

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April 26, 2017

Julie Hoit

Putting the Front Desk in the Hotel Guest’s Pocket

As tech tools for the hotel industry continues to grow, hoteliers are seeking new ways to meet the needs of guests, gain repeat customers, differentiate their brands, and ultimately increase revenue.

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April 13, 2017

Mike Benjamin

Using Technology to Deliver a Personalized Experience

It is important to organize hotel data in such a way that easily displays detailed guest profile information such as past requests, incidents, revenue, stay nights and their personal preferences.

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April 10, 2017

Julie Hoit

Leveraging customer data and technology to personalize the experience

Knowing a guest's preferences and previous stay history gives hoteliers the right information to attract and retain their most valuable guests.

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