November 5, 2013
Julie Hoit
How mobile devices are increasing hotel guest engagement
The team at EyeforTravel has created this concise video clip to outline just a handful of statistics and insights from our latest Social Media and Mobile in Travel Distribution Report. Continue Reading
November 1, 2013
Julie Hoit
Why engaging with guests on all platforms – before, after and during their stay – helps to strengthen the "Circle of Trust"
Guest feedback is growing. It’s exploding. Feedback that was once confined to an in-room survey is now a billboard in the form of online reviews, social media posts, photos for all to see and yes, there is still traditional word of mouth. Continue Reading
October 25, 2013
Julie Hoit
Working together: HTNG is on a roll
HTNG has been bringing multiple viewpoints together to benefit systems working together for over a decade, and it's been on something of a roll lately. Continue Reading
October 15, 2013
Julie Hoit
New study finds Millennials are far likelier to embrace loyalty programs while en route
"Millennial" travelers – defined as those between 18 and 30 years old – have sharply different business and leisure travel habits and expectations than do their older peers, according to a global study released by Expedia.com® and Egencia®. Continue Reading
October 10, 2013
Julie Hoit
How Misusing Hotel Analytics Data Can Hurt Your Revenue
Does your CRM data integration strategy produce reliable actionable analytics of your guest stay and service history? Continue Reading
October 3, 2013
Julie Hoit
Mövenpick Tower & Suites Doha is now powered by Guestware V4
Mövenpick Doha recently installed the latest version of the industry's leading Guest Experience Management system. Continue Reading
September 25, 2013
Julie Hoit
The National Conference Center is now powered by Guestware V4
NCC has upgraded to the latest version of Guestware with Mototrbo Continue Reading
September 25, 2013
Julie Hoit
Now that's a way to BOOST results
The recently opened Marriott Milwaukee Downtown delivers spectacular cellular service to meet guest demands. Continue Reading
September 18, 2013
Julie Hoit
Just another day using Guestware
Guestware trainers were on-site at Philadelphia Marriott Downtown today to provide one-on-one training of the latest version of Guestware. Continue Reading
September 12, 2013
Julie Hoit
Travel Brilliantly
Our customer, Marriott International, is evolving travel through every aspect of the guest’s stay, enabling the next generation to Travel Brilliantly. Continue Reading
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