February 12, 2014
Julie Hoit
How hotels are using "high-tech" to WOW their guests
Self-check in, mobile apps, and smart windows are a few ways hoteliers are taking technology to the next level to ensure guest satisfaction. Continue Reading
January 24, 2014
Julie Hoit
How to leverage hotel technology to win trust from guests
A new study from InterContinental Hotels Group suggests that to win guest loyalty in the future, hotels need to deliver a global, local, and personalized experience. Continue Reading
January 13, 2014
Julie Hoit
Millennial Travelers: Business vs. Leisure Trends
Hotel-Online's Teresa Lee depicts the top two trends and opportunities in business and leisure travel for Millennials. Continue Reading
January 7, 2014
Julie Hoit
Digital trends that will drive hotel marketing strategies in 2014
Savvy travelers are booking their hotel rooms on via smartphones, viewing property tours online, and asking about amenities on Twitter and other social sites. Continue Reading
December 30, 2013
Julie Hoit
Top hotel technology news from 2013
While access to WiFi is the prized amenity, an astonishing 81% of travelers reported unsatisfactory experiences with hotel WiFi in the past year. Continue Reading
December 23, 2013
Julie Hoit
Hotels team up with Google to give virtual tours
Consumers have more control over the hotel tour experience by clicking on arrows that will take them in various directions to see a hotel property. Continue Reading
December 5, 2013
Julie Hoit
Top 5 trends in hotel technology
What is important to guests who want to stay connected virtually? 85% of travelers said they wanted access to free Wi-Fi in hotels. Continue Reading
December 3, 2013
Julie Hoit
Hospitality industries are leading the mobile engagement charge
As travelers turn to mobile not only to book flights and hotels, but to enrich their entire trip experience, companies in the Travel, Tourism, and Hospitality industries are leading the mobile engagement charge. Continue Reading
November 21, 2013
Julie Hoit
How consumers ‘travel’ through the planning process
An ongoing mystery in travel has been specifics on how travelers relate, interact and consume travel content at different lifecycles of the travel planning process. Continue Reading
November 15, 2013
Julie Hoit
Powered by Guestware V4
Newport Marriott and Memphis Marriott East are now equipped with the hotel industry's most flexible CRM software. That means happier guests! Continue Reading
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