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January 24, 2014

Julie Hoit

How to leverage hotel technology to win trust from guests

A new study from InterContinental Hotels Group suggests that to win guest loyalty in the future, hotels need to deliver a global, local, and personalized experience.

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January 13, 2014

Julie Hoit

Millennial Travelers: Business vs. Leisure Trends

Hotel-Online's Teresa Lee depicts the top two trends and opportunities in business and leisure travel for Millennials.

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January 7, 2014

Julie Hoit

Digital trends that will drive hotel marketing strategies in 2014

Savvy travelers are booking their hotel rooms on via smartphones, viewing property tours online, and asking about amenities on Twitter and other social sites.

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December 30, 2013

Julie Hoit

Top hotel technology news from 2013

While access to WiFi is the prized amenity, an astonishing 81% of travelers reported unsatisfactory experiences with hotel WiFi in the past year.

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December 23, 2013

Julie Hoit

Hotels team up with Google to give virtual tours

Consumers have more control over the hotel tour experience by clicking on arrows that will take them in various directions to see a hotel property.

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December 5, 2013

Julie Hoit

Top 5 trends in hotel technology

What is important to guests who want to stay connected virtually? 85% of travelers said they wanted access to free Wi-Fi in hotels.

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December 3, 2013

Julie Hoit

Hospitality industries are leading the mobile engagement charge

As travelers turn to mobile not only to book flights and hotels, but to enrich their entire trip experience, companies in the Travel, Tourism, and Hospitality industries are leading the mobile engagement charge.

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November 21, 2013

Julie Hoit

How consumers ‘travel’ through the planning process

An ongoing mystery in travel has been specifics on how travelers relate, interact and consume travel content at different lifecycles of the travel planning process.

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November 15, 2013

Julie Hoit

Powered by Guestware V4

Newport Marriott and Memphis Marriott East are now equipped with the hotel industry's most flexible CRM software. That means happier guests!

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November 5, 2013

Julie Hoit

How mobile devices are increasing hotel guest engagement

The team at EyeforTravel has created this concise video clip to outline just a handful of statistics and insights from our latest Social Media and Mobile in Travel Distribution Report.

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