June 16, 2016
Julie Hoit
The future of hotel guest communication has arrived - Guestware Chat
Hotel guests can pick items from a pre-customized list or initiate a live chat exchange with operators. While the conversation is recorded within Guestware for future review and analysis, service requests can also be automatically dispatched to staff via the Guestware Mobile App to ensure guest satisfaction in real-time. Guestware Chat is designed to be opaquely integrated with existing 3rd party guest-facing hotel apps for a seamless end user experience.
Watch a brief video to learn more!