February 12, 2015

Julie Hoit

Renaissance Allentown Hotel provides in-room iPads for guest requests

Guestware integrated with Intelity ICE solution to ensure all guest requests and service orders are automatically sent from the iPad to Guestware software. This provides a fast and reliable way for hotel staff to log, dispatch, and follow-up on all guest requests and incidents while automatically creating a database of incidents that can be accessed for trend analysis and process improvement.

Read more here.

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