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September 24, 2018

Mike Benjamin

Why Asset Managers and Owners Should View Hotel Maintenance as a Revenue Opportunity

Strong maintenance leads to higher guest intent to return and recommend

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June 13, 2018

Mike Benjamin

Eight Questions to Ask If You are Evaluating Guest Facing Mobile Service Technology

Eight Questions to Ask If You are Evaluating Guest Facing Mobile Service Technology

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April 4, 2018

Mike Benjamin

The Convergence of Guest Facing Mobile and Service Request Management Systems

The Convergence of Guest Facing Mobile and Service Request Management Systems Improve the Guest Experience – But is There a Silver Bullet?

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June 21, 2017

Mike Benjamin

Maintain a Strong Guestware Culture

From free online tools to fee-based on-site training, we offer options to help empower associates and sustain usage.

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June 5, 2017

Mike Benjamin

Are Select Service and Boutique Hotels Ready for Automated Maintenance and Guest Response Software?

This may seem hard to believe, but most hotels under 150 rooms still track guest requests and hotel maintenance manually. Old school paper logs are still widely used to maintain millions of dollars in physical assets, and to service another important asset

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April 13, 2017

Mike Benjamin

Using Technology to Deliver a Personalized Experience

It is important to organize hotel data in such a way that easily displays detailed guest profile information such as past requests, incidents, revenue, stay nights and their personal preferences.

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