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August 31, 2017

Julie Hoit

Top three things hotels should do to ensure mobile-friendliness (Hotel Management)

When a guest checks into a hotel, they expect to be able to utilize their mobile device to not only make calls and browse the Internet, but also communicate via text message with hotel staff from the ease of their phone. To ensure this is a smooth

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August 21, 2017

Julie Hoit

Optimizing technology for hotel guests

Now that consumers have the power to complete nearly every task imaginable on mobile devices, hotels need to be tech ready to accommodate mobile communication with their guests.

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June 28, 2017

Julie Hoit

The Power of CRM for Hotels Big or Small

For hoteliers, there is nothing more important than guests. Hotel guests are the bread and butter of the industry and everything revolves around them.

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June 27, 2017

Julie Hoit

Guestware exhibiting at HITEC in Toronto June 26-29

We're excited to celebrate 20 years of exhibiting at HITEC in Toronto this week.

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April 26, 2017

Julie Hoit

Putting the Front Desk in the Hotel Guest’s Pocket

As tech tools for the hotel industry continues to grow, hoteliers are seeking new ways to meet the needs of guests, gain repeat customers, differentiate their brands, and ultimately increase revenue.

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April 10, 2017

Julie Hoit

Leveraging customer data and technology to personalize the experience

Knowing a guest's preferences and previous stay history gives hoteliers the right information to attract and retain their most valuable guests.

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March 23, 2017

Julie Hoit

Housekeeping technology

Better efficiency in housekeeping means more profitability for hoteliers.

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March 15, 2017

Julie Hoit

Finding the right hotel technology provider

There are several different types of hotel technology software needs in a single hotel with large amounts of competing vendors. How do you sift through the complexity to find the right fit?

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February 27, 2017

Julie Hoit

Leveraging social media to engage guests

Social media has rapidly become an integral part of a hotel's marketing and communication strategy to increase guest satisfaction scores.

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February 16, 2017

Julie Hoit

Rise of technology jobs in the hospitality industry

The need for hotel technology and guest-facing applications means an increase of tech workers for information security, mobile development and systems integration.

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