January 29, 2020
Mike Benjamin
Sandpearl Resort uses Guestware service data to achieve operational excellence
Sandpearl Resort logs and dispatches between 1500 and 2500 tasks a month using Guestware Continue Reading
October 25, 2019
Guestware Sales
5 ways to optimize hotel asset preservation - By Kristin Knox-Attar
Maintaining a hotel asset boils down to more than simply doing a little preventative maintenance a few times a year. Here are five steps to lengthen the useful life of assets. Continue Reading
July 24, 2019
Guestware Sales
Hotel Preventive Maintenance: The Essentials (Hospitality.NET)
Balancing preventive and reactive maintenance for hotel rooms and equipment Continue Reading
June 7, 2019
Mike Benjamin
Sonesta International Hotels Corporation Announces Sonesta World Mastercard®
First-Ever Sonesta Branded Credit Card to Launch in U.S. Market in Partnership with Bank of America Continue Reading
April 7, 2019
Mike Benjamin
How And Why Technology Plays Such A Critical Role In Building A Service Oriented Culture
Hotel Executive Published in April Feature Focus on Guest Service: A Culture of Yes Continue Reading
September 24, 2018
Mike Benjamin
Why Asset Managers and Owners Should View Hotel Maintenance as a Revenue Opportunity
Strong maintenance leads to higher guest intent to return and recommend Continue Reading
June 13, 2018
Mike Benjamin
Eight Questions to Ask If You are Evaluating Guest Facing Mobile Service Technology
Eight Questions to Ask If You are Evaluating Guest Facing Mobile Service Technology Continue Reading
April 4, 2018
Mike Benjamin
The Convergence of Guest Facing Mobile and Service Request Management Systems
The Convergence of Guest Facing Mobile and Service Request Management Systems Improve the Guest Experience – But is There a Silver Bullet? Continue Reading
October 2, 2017
Guestware Sales
Guestware supports Las Vegas at the 2017 Global Gaming Expo in Las Vegas, October 2nd – 5th.
G2E, the worlds premier gaming expo starts on a tragic day in Las Vegas Continue Reading
August 31, 2017
Julie Hoit
Top three things hotels should do to ensure mobile-friendliness (Hotel Management)
When a guest checks into a hotel, they expect to be able to utilize their mobile device to not only make calls and browse the Internet, but also communicate via text message with hotel staff from the ease of their phone. To ensure this is a smooth Continue Reading
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