Guestware®

Work smarter; not harder.

Guestware workflow automation streamlines staff task assignments reducing labor costs and increasing team collaboration.

Assigned tasks automatically dispatch using two-way communication with the mobile device of your choice. Guest service request messages contain the guest’s CRM profile giving runners the information necessary for optimal service delivery. Escalation messages are broadcast to the team when unresolved guest issues require attention. When a task is complete it is simply closed from the runner’s mobile device.

Guestware PMS integration allows defining automations on PMS events such as check-in, room move, and check-out.

The Guestware workflow automation engine contains the intelligence of over two decades of hotelier input. No matter your hotel’s operating model, Guestware can help you automate it.