Guestware®

Automate service trend analytics

Automatic analysis of guest experiences captured by Guest Response delivers a significant return on investment. Identifying and correcting a recurring negative guest experience early leads to lower operating costs and increased revenue from satisfied return guests. Guest Response reports and analytics help your entire team turn Guestware data into smarter service operations.

Hotel process improvement

Scheduled reports efficiently provide management with a daily overview of hotel service operations and exceptions. Managers receive and view trending information on their mobile device. Interactive data visualization dashboards make it fast and easy to explore valuable service data.

The Guestware report engine contains the intelligence of over two decades of hotelier input.