Everything in working order

Successful hotel management necessitates pleasing two different customers – the hotel guest and building owner.


A flawless room must be delivered to the guest, while a well-maintained building is delivered to the hotel owner. Sometimes these two requirements are in opposition.

Many computerized maintenance management systems (CMMS) exist in the market, but few are designed specifically for hotel operators where guest experience data prioritizes the maintenance work that needs to be done.

Guestware facilities management tools use guest service data to prioritize maintenance schedules creating a balance between delivering a quality product to the guest and protecting the building owner’s asset and financial results.

The Facilities Toolbox:

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