Guestware®

Guestware hosts the Hotel Technology Next Generation Software Forum

2013 - Guestware, the developers of the Guest Experience Management system that collects, manages, and reports on all hotel guest information, will host the HTNG Software Forum meeting on October 8 & 9 at Guestware’s headquarters in Seattle, WA. Guest speaker Konstantin Dotchkoff, Senior Program Manager at Microsoft, will discuss issues and opportunities surrounding the movement of software applications into an above-property cloud solution. The attendees will take a tour of the on-site TierPoint Data Center, a 20,000 square feet secure hosting center, and discuss the HTNG Secure Payments Framework document.

Guestware President, Mark Jarman, has been actively involved in HTNG for several years and currently chairs the Customer Profile workgroup. The Customer Profile workgroup has been instrumental in standardizing customer data used across hotel systems making customer centric integrations easier, more reliable and less expensive.

About Guestware:

Guestware was founded in 1990 and has been focused on elevating the guest experience in the hospitality industry since 1993. Their CRM software allows for better engagement with guests while having the ability to anticipate their needs and guarantee prompt service, maintains a high quality facility, and informs staff and management about guests’ desires both in real time and for future visits. For more information, visit www.guestware.com or call 888-50-GUEST.

About HTNG:

Hotel Technology Next Generation (HTNG) is a global not-for-profit trade association that fosters, through collaboration and partnership among hoteliers and technology providers, the development of next-generation solutions that will enable them to do business globally in the 21st century.