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Guestware Blog

How hotels are using "high-tech" to WOW their guests

2/12/2014 – Self-check in, mobile apps, and smart windows are a few ways hoteliers are taking technology to the next level to ensure guest satisfaction.
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How to leverage hotel technology to win trust from guests

1/24/2014 – A new study from InterContinental Hotels Group suggests that to win guest loyalty in the future, hotels need to deliver a global, local, and personalized experience.
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Millennial Travelers: Business vs. Leisure Trends

1/13/2014 – Hotel-Online's Teresa Lee depicts the top two trends and opportunities in business and leisure travel for Millennials.
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Digital trends that will drive hotel marketing strategies in 2014

1/7/2014 – Savvy travelers are booking their hotel rooms on via smartphones, viewing property tours online, and asking about amenities on Twitter and other social sites.
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Top hotel technology news from 2013

12/30/2013 – While access to WiFi is the prized amenity, an astonishing 81% of travelers reported unsatisfactory experiences with hotel WiFi in the past year.
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Hotels team up with Google to give virtual tours

12/23/2013 – Consumers have more control over the hotel tour experience by clicking on arrows that will take them in various directions to see a hotel property.
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Top 5 trends in hotel technology

12/5/2013 – What is important to guests who want to stay connected virtually? 85% of travelers said they wanted access to free Wi-Fi in hotels.
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Hospitality industries are leading the mobile engagement charge

12/3/2013 – As travelers turn to mobile not only to book flights and hotels, but to enrich their entire trip experience, companies in the Travel, Tourism, and Hospitality industries are leading the mobile engagement charge.
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How consumers ‘travel’ through the planning process

11/21/2013 – An ongoing mystery in travel has been specifics on how travelers relate, interact and consume travel content at different lifecycles of the travel planning process.
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11/15/2013 – Newport Marriott and Memphis Marriott East are now equipped with the hotel industry's most flexible CRM software. That means happier guests!
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