October 8, 2015
Julie Hoit
Don't forget the small stuff
With the ever-increasing competition in the hotel industry, it is important for hoteliers to focus on the little things that make the biggest difference for their guests. Continue Reading
September 23, 2015
Julie Hoit
A bold look at the future of travel
A recent survey of frequent travelers produced some thought-provoking predictions of what travel will look like in just 15 short years. Continue Reading
September 8, 2015
Julie Hoit
Guest satisfaction increases when mobile devices are used by hotel staff
With the use of mobile devices hotel staff can be more swift in solving guest problems. Continue Reading
August 27, 2015
Julie Hoit
Keeping loyalty programs relevant
There are a lot of choices when it comes to reward programs. To stay relevant, hotels are finding unique ways to make their loyalty programs more robust and enticing. Continue Reading
August 20, 2015
Julie Hoit
Hotel guest satisfaction is at a record high
Overall guest satisfaction has risen to a record high mainly due to a reduction of guest problems and an increase of staff interactions with the guest. Continue Reading
July 24, 2015
Julie Hoit
Sonesta International adds nine new extended stay suites to their growing collection
Our client - Sonesta International Hotels Corporation - is expanding their collection to add diversity to their growing portfolio of hotels. Continue Reading
July 23, 2015
Julie Hoit
Hotels are making large investments in digital connectivity to compete with lodging apps
With the ever-changing competitive landscape, hoteliers are responding by using technology to speak directly to the guest to ensure they are satisfied before leaving the hotel. Continue Reading
July 8, 2015
Julie Hoit
Hotel lobbies are becoming the new concert venue
In a conscious effort to make lobbies an attractive hang out, more and more hotels are transforming their lobbies into concert venues with food and drink. Continue Reading
July 2, 2015
Julie Hoit
Training, training, and more training!
It has been a very busy summer for our trainers. They have been jetting all over the world to implement and train new + existing customers on the GW functionality. Our team has been having a great time meeting hotel staff and sharing the software insights! Continue Reading
June 16, 2015
Julie Hoit
Happy Hour at our HITEC booth 1731
Please join us for happy hour on Tuesday at 3pm! Continue Reading
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