Guestware®

Guestware Blog

Customers around the world

10/15/2015 – Our trainers have been travelling all around the globe to visit with new and existing customers. Take a look at our amazing clients!
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Don't forget the small stuff

10/8/2015 – With the ever-increasing competition in the hotel industry, it is important for hoteliers to focus on the little things that make the biggest difference for their guests.
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A bold look at the future of travel

9/23/2015 – A recent survey of frequent travelers produced some thought-provoking predictions of what travel will look like in just 15 short years.
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Guest satisfaction increases when mobile devices are used by hotel staff

9/8/2015 – With the use of mobile devices hotel staff can be more swift in solving guest problems.
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Keeping loyalty programs relevant

8/27/2015 – There are a lot of choices when it comes to reward programs. To stay relevant, hotels are finding unique ways to make their loyalty programs more robust and enticing.
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Hotel guest satisfaction is at a record high

8/20/2015 – Overall guest satisfaction has risen to a record high mainly due to a reduction of guest problems and an increase of staff interactions with the guest.
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Sonesta International adds nine new extended stay suites to their growing collection

7/24/2015 – Our client - Sonesta International Hotels Corporation - is expanding their collection to add diversity to their growing portfolio of hotels.
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Hotels are making large investments in digital connectivity to compete with lodging apps

7/23/2015 – With the ever-changing competitive landscape, hoteliers are responding by using technology to speak directly to the guest to ensure they are satisfied before leaving the hotel.
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Hotel lobbies are becoming the new concert venue

7/8/2015 – In a conscious effort to make lobbies an attractive hang out, more and more hotels are transforming their lobbies into concert venues with food and drink.
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Training, training, and more training!

7/2/2015 – It has been a very busy summer for our trainers. They have been jetting all over the world to implement and train new + existing customers on the GW functionality. Our team has been having a great time meeting hotel staff and sharing the software insights!
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