Guestware®

Guestware Blog

How millennials are pushing hotels' mobile boundaries

4/14/2016 – Between checking into a hotel and ordering room service from their mobile device, the evidence is clear that millennials are paving the way of how they want to communicate and interact with hotels.
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JW Desert Springs Resort & Spa focuses on creating a hotel-wide Guestware culture

3/9/2016 – The JW Desert Springs Resort & Spa – a vibrant and luxurious 883 room desert retreat in the heart of Coachella Valley – is no stranger to Guestware. They’ve been using the software for 20 years, and have been welcoming back a GW trainer every year.
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Study finds guests are increasingly willing to share data in exchange for personalized hotel service

12/29/2015 – Hoteliers who utilize technology and data to create personal experiences for hotel guests hold the upper hand to achieving guest loyalty and overall satisfaction compared to their competitors.
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Mobile Request Expands

11/20/2015 – Our customer, Marriott International, is expanding their two-way chat functionality - powered by Guestware - to four brands.
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Managing the online booking power shift

11/13/2015 – The internet's accessibility of information is shifting the balance of power from a travel consumer economy to a self-service user economy.
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VP Mike Benjamin visits our partner CADD Emirates in Dubai

11/3/2015 – HOSTECH, a division of CADD, offers innovative and proven technology solutions such as Guestware for the hospitality industry in the Middle East and Asia regions.
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Looking for an "out of this world" hotel stay?

10/28/2015 – Our customer – Kameha Grand Hotel, a lifestyle hotel in the heart of Zürich – has created an extraordinary Space Suite that will take you to the stars.
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Customers around the world

10/15/2015 – Our trainers have been travelling all around the globe to visit with new and existing customers. Take a look at our amazing clients!
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Don't forget the small stuff

10/8/2015 – With the ever-increasing competition in the hotel industry, it is important for hoteliers to focus on the little things that make the biggest difference for their guests.
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A bold look at the future of travel

9/23/2015 – A recent survey of frequent travelers produced some thought-provoking predictions of what travel will look like in just 15 short years.
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