Guestware®

Guestware Blog

Three major trends in hospitality technology

7/14/2016 – Digital engagement, market focus, and diversity are identified as the top three trends hoteliers should focus on in the coming months.
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Integrating Mobile Technology in Hotels

7/7/2016 – Adopting the wave of mobile technology is no easy feat for hotel operations, but if done correctly, it can help improve guest service and overall satisfaction.
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The importance of digital logbooks in the cloud

6/28/2016 – Tools based in the cloud not only make it easier for staff to communicate, but it gives employees the opportunity focus on exceeding their guests' expectations.
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Visit us at HITEC!

6/21/2016 – Visit us at HITEC this week! Happy Hour at our booth starting at 3pm today. Enjoy complimentary food, spirits and a chance to win a tablet!
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The future of hotel guest communication has arrived - Guestware Chat

6/16/2016 – Guestware Chat gives guests the flexibility to communicate directly with your associates via their mobile devices before, during or post-stay.
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The Move to Mobile

6/2/2016 – Our customer - Marriott International - has been an industry trendsetter with their high tech communications goals with their guests. And, they've only just begun.
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How millennials are pushing hotels' mobile boundaries

4/14/2016 – Between checking into a hotel and ordering room service from their mobile device, the evidence is clear that millennials are paving the way of how they want to communicate and interact with hotels.
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JW Desert Springs Resort & Spa focuses on creating a hotel-wide Guestware culture

3/9/2016 – The JW Desert Springs Resort & Spa – a vibrant and luxurious 883 room desert retreat in the heart of Coachella Valley – is no stranger to Guestware. They’ve been using the software for 20 years, and have been welcoming back a GW trainer every year.
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Study finds guests are increasingly willing to share data in exchange for personalized hotel service

12/29/2015 – Hoteliers who utilize technology and data to create personal experiences for hotel guests hold the upper hand to achieving guest loyalty and overall satisfaction compared to their competitors.
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Mobile Request Expands

11/20/2015 – Our customer, Marriott International, is expanding their two-way chat functionality - powered by Guestware - to four brands.
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