Guestware®

Guestware Blog

Are Select Service and Boutique Hotels Ready for Automated Maintenance and Guest Response Software?

6/5/2017 – This may seem hard to believe, but most hotels under 150 rooms still track guest requests and hotel maintenance manually. Old school paper logs are still widely used to maintain millions of dollars in physical assets, and to service another important asset
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Putting the Front Desk in the Hotel Guest’s Pocket

4/26/2017 – As tech tools for the hotel industry continues to grow, hoteliers are seeking new ways to meet the needs of guests, gain repeat customers, differentiate their brands, and ultimately increase revenue.
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Using Technology to Deliver a Personalized Experience

4/13/2017 – It is important to organize hotel data in such a way that easily displays detailed guest profile information such as past requests, incidents, revenue, stay nights and their personal preferences.
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Leveraging customer data and technology to personalize the experience

4/10/2017 – Knowing a guest's preferences and previous stay history gives hoteliers the right information to attract and retain their most valuable guests.
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Housekeeping technology

3/23/2017 – Better efficiency in housekeeping means more profitability for hoteliers.
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Finding the right hotel technology provider

3/15/2017 – There are several different types of hotel technology software needs in a single hotel with large amounts of competing vendors. How do you sift through the complexity to find the right fit?
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Leveraging social media to engage guests

2/27/2017 – Social media has rapidly become an integral part of a hotel's marketing and communication strategy to increase guest satisfaction scores.
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Rise of technology jobs in the hospitality industry

2/16/2017 – The need for hotel technology and guest-facing applications means an increase of tech workers for information security, mobile development and systems integration.
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2017 hotel marketing trends

2/7/2017 – As the travel industry is expected to grow this year, there are several marketing trends that are topping the list to stay ahead of the curve.
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Guestware partners with Agilysys LMS® to create a seamless integration for their customers

1/23/2017 – Guestware CRM Software has teamed up with Agilysys to create an interface with the LMS® property management system (PMS) for their shared hotel customers.
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