Guestware®

Guestware Blog

How mobile devices are increasing hotel guest engagement

11/5/2013 – The team at EyeforTravel has created this concise video clip to outline just a handful of statistics and insights from our latest Social Media and Mobile in Travel Distribution Report.
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Why engaging with guests on all platforms – before, after and during their stay – helps to strengthen the "Circle of Trust"

11/1/2013 – Guest feedback is growing. It’s exploding. Feedback that was once confined to an in-room survey is now a billboard in the form of online reviews, social media posts, photos for all to see and yes, there is still traditional word of mouth.
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Working together: HTNG is on a roll

10/25/2013 – HTNG has been bringing multiple viewpoints together to benefit systems working together for over a decade, and it's been on something of a roll lately.
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New study finds Millennials are far likelier to embrace loyalty programs while en route

10/15/2013 – "Millennial" travelers – defined as those between 18 and 30 years old – have sharply different business and leisure travel habits and expectations than do their older peers, according to a global study released by Expedia.com® and Egencia®.
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How Misusing Hotel Analytics Data Can Hurt Your Revenue

10/10/2013 – Does your CRM data integration strategy produce reliable actionable analytics of your guest stay and service history?
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Mövenpick Tower & Suites Doha is now powered by Guestware V4

10/3/2013 – Mövenpick Doha recently installed the latest version of the industry's leading Guest Experience Management system.
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Quebec City Marriott Downtown is utilizing Welcome Intelligence™

10/1/2013 – Quebec City Marriott Downtown is now powered with the hotel industry's most robust Guest Experience Management system - Guestware Version 4
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The National Conference Center is now powered by Guestware V4

9/25/2013 – NCC has upgraded to the latest version of Guestware with Mototrbo
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Now that's a way to BOOST results

9/25/2013 – The recently opened Marriott Milwaukee Downtown delivers spectacular cellular service to meet guest demands.
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Just another day using Guestware

9/18/2013 – Guestware trainers were on-site at Philadelphia Marriott Downtown today to provide one-on-one training of the latest version of Guestware.
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