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Top 5 hotel tech trends for 2017

Posted Wednesday, January 11, 2017 by Julie Hoit

Recently, Hotel Management interviewed the CEO of Hotel Technology Next Generation, Michael Blake, about the technology trends that are coming down the pipeline.

Data

Hotels have been spending years collecting data, and now they actually might have the ability to use it to continue to personalize and target a stay, according to Blake. “This year and 2018 will be the years that make the data real, operational and actionable. Hotels will figure it out and allow the staff to treat the guest differently with the use of that data.”

APIs

“The ability for more information to be shared within the ecosystem and with other ecosystems will grow in 2017,” he said. “The data will be a lot more free-flowing.”

Read more about the top tech trends here.