Guestware®

Guest satisfaction increases when mobile devices are used by hotel staff

Posted Tuesday, September 8, 2015 by Julie Hoit

Hotels and vendors are realizing that when the staff members use their mobile devices to dispatch and communicate problems through software such as Guestware’s Rapid Response, there are huge efficiency benefits. This, in turn, leads to increased guest satisfaction and continued loyalty. Read more about the evolving trend here.

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