Renaissance Allentown Hotel provides in-room iPads for guest requests

Posted Thursday, February 12, 2015 by Julie Hoit

Guestware integrated with Intelity ICE solution to ensure all guest requests and service orders are automatically sent from the iPad to Guestware software. This provides a fast and reliable way for hotel staff to log, dispatch, and follow-up on all guest requests and incidents while automatically creating a database of incidents that can be accessed for trend analysis and process improvement.

Read more here.