Guestware®

Building Guest Loyalty in the Digital Age

Posted Friday, July 25, 2014 by Julie Hoit

As the distribution landscape continues to evolve and more guests turn to online and mobile sources to research and book their stays, hotel companies need to devote more energy and dollars toward achieving long-term consumer loyalty, says Umar Riaz, the North American lead for Accenture’s Hospitality Industry. Read More Here