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January 29, 2020

Mike Benjamin

Sandpearl Resort uses Guestware service data to achieve operational excellence

Sandpearl Resort logs and dispatches between 1500 and 2500 tasks a month using Guestware

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October 25, 2019

Guestware Sales

5 ways to optimize hotel asset preservation - By Kristin Knox-Attar

Maintaining a hotel asset boils down to more than simply doing a little preventative maintenance a few times a year. Here are five steps to lengthen the useful life of assets.

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July 24, 2019

Guestware Sales

Hotel Preventive Maintenance: The Essentials (Hospitality.NET)

Balancing preventive and reactive maintenance for hotel rooms and equipment

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June 7, 2019

Mike Benjamin

Sonesta International Hotels Corporation Announces Sonesta World Mastercard®

First-Ever Sonesta Branded Credit Card to Launch in U.S. Market in Partnership with Bank of America

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April 7, 2019

Mike Benjamin

How And Why Technology Plays Such A Critical Role In Building A Service Oriented Culture

Hotel Executive Published in April Feature Focus on Guest Service: A Culture of Yes

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September 24, 2018

Mike Benjamin

Why Asset Managers and Owners Should View Hotel Maintenance as a Revenue Opportunity

Strong maintenance leads to higher guest intent to return and recommend

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June 13, 2018

Mike Benjamin

Eight Questions to Ask If You are Evaluating Guest Facing Mobile Service Technology

Eight Questions to Ask If You are Evaluating Guest Facing Mobile Service Technology

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April 4, 2018

Mike Benjamin

The Convergence of Guest Facing Mobile and Service Request Management Systems

The Convergence of Guest Facing Mobile and Service Request Management Systems Improve the Guest Experience – But is There a Silver Bullet?

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October 2, 2017

Guestware Sales

Guestware supports Las Vegas at the 2017 Global Gaming Expo in Las Vegas, October 2nd – 5th.

G2E, the worlds premier gaming expo starts on a tragic day in Las Vegas

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August 31, 2017

Julie Hoit

Top three things hotels should do to ensure mobile-friendliness (Hotel Management)

When a guest checks into a hotel, they expect to be able to utilize their mobile device to not only make calls and browse the Internet, but also communicate via text message with hotel staff from the ease of their phone. To ensure this is a smooth

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