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Guestware is a valuable tool for our full service hotels to improve the guest experience- from guest recognition and the arrival experience to service delivery and quality management. We also appreciate their flexibility and integrity as a vendor supporting our organization.”

John Adams, SVP, Global Operations, Design & Development
Marriott International

Guestware enables Sonesta to maintain a consolidated view of guest data for our entire global portfolio. This consolidated data provides critical insight on guest preferences, opinions and trends, and allows us to be much more relevant and effective in our brand marketing initiatives.”

Scott Weiler, Vice President, Marketing & Communications
Sonesta Collection-Hotels . Resorts . Suites

I have worked with Guestware since 2000. The software really helps us manage our guest response and guest recognition processes at our larger properties. They have been a steady and dependable vendor for us for a long time.”

Bruce Schneider, Vice President, Operations
Outrigger Hotels & Resorts

The Guestware software suite is at the foundation of our engineering initiatives focused on maintaining flawless guest rooms. We use it all – from tracking our room preventive maintenance and mobile inspections to the automated dispatch system for rapid response. Guestware has become critical for our operations..”

Robert J. Bahl, Vice President of Engineering & Facilities, the Americas
Marriott International

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